Unauthorized Disclosures, MGMA and Kathryn Ayers Wickenhauser

One of the inevitable demons in healthcare is that of accidental disclosure of protected health information (PHI). There is a solid risk that your healthcare organization has already experienced this and if you haven’t, you will probably face this demon in the future. Arming yourself with the knowledge on how to handle the situation is the key to successfully managing these disclosures, should they occur.

Our own Kathryn Ayers Wickenhauser addresses the key takeaways from her discussion with Shannon Geis from MGMA about the variety of ways that organizations can handle situations where health information gets into the wrong hands including:

  • Categorizing unauthorized disclosures – utilizing a stoplight analogy, Kathryn helps easily identify the differences in disclosure degrees and how to react when disclosures happen.
  • How technology can add complexity — EHR technology can add an additional layer of opportunities for accidental disclosures.
  • The impact on procedures — how much or how little should your organization do to handle internal processes and procedures should an unauthorized disclosure occur.


Want to learn more about violations, breaches, and beyond? Come and see Kathryn Wickenhauser at the MGMA Annual Conference in Anaheim, California October 8-11.  Kathryn will be presenting “Violation or Breach? Identify and Report HIPAA Incidents” on Tuesday, October 10. Not attending MGMA? No problem schedule a meeting with us today to learn more about mitigating compliance risk and offloading release of information.

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