Make Medical Records Requests a Snap

Avoid records backlogs, unwanted busywork and status check calls with DataFile.

Many practices face the challenge of backlogs and delays in records release. While medical records fulfillment doesn't seem complicated, the unpredictable volumes, changing regulatory landscape and hourly staffing issues make it much more difficult in practice. Too often your team is at max capacity with their clinical and administrative duties, while operational needs and patient care aren't slowing down. You need additional resources, and you want to ensure you're dealing with a partner you can trust. Enter DataFile for Release of Information.

Improve efficiency and say goodbye to HIPAA headaches

A Release of Information Business Associate like DataFile can change the way your practice operates for increased efficiency and reduced compliance risk to give you back more time in your day to care for patients. We act as your remote medical records staff to fulfill requests, handle payer reviews and respond to status check phone calls. You can offload your records release process from end-to end including staffing, training, quality assurance, billing and management. We can even help you leverage interoperability. 

Discover how our Release of Information services can... 

  • Eliminate backlogs with a 24-hour turnaround time on compliant records requests
  • Relieve the burden of payer reviews, including HEDIS
  • Deliver 99.97% accuracy and quality
  • Offer transparency with our helpful online dashboard
  • Mitigate HIPAA liability and transfer compliance risk
  • Increase time spent by your staff on patient care

Learn more in our white paper, Hourly vs. Outsource: Staffing Alternatives for Healthcare Organizations.


Esse Health

Wayne State

Saint Anthony


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Contact our team today


“This was the smoothest implementation process I have ever been through. Your staff has been wonderful to work with, and I have had no complaints whatsoever. Everyone seems very competent and easy to work with.”

– Deborah Hawkins, Business Office Supervisor, Clinics of North Texas
2 Locations | 41 Providers

“We just love DataFile. We just received a request for 37 records and sent them over to DataFile. It’s a wonderful service and the implementation was such a breeze. Your staff is very courteous and got back to us in a timely manner.”

– Laura Zavadil, Office Manager
Grand Valley Medical Specialists, PLC
2 Locations | 13 Providers

Next Steps

Release of Information

Leverage remote health information management experts to complete your medical record requests.


DataFile provides a means for requestors to take advantage of a single connection to all the data sources we serve with this interoperable system.

Payer Reviews

Our release of information professionals will help you ensure payer review requests are handled quickly and accurately.

HIPAA Compliance

Offload compliance and risk to DataFile and take advantage of our 99.97% accuracy rate.